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How to filter vehicle types for customers

Control which customers can see specific vehicle types in the admin center. Set access by customer type, include/exclude lists, or allow all

Updated over 3 months ago

You may want to hide certain vehicle types from specific customers or offer particular vehicle types exclusively to certain customers. There is a setting that allows you to manage this.

Please note that this filter will not be applied to the dispatcher panel. Any vehicle type can be configured for any customer.

In the settings of the vehicle types in the admin dashboard, the accessibility of the vehicle types can be managed by navigating to the path below.

Admin Center → Settings → Operation Setup → Vehicle types → Actions(Edit) 

Customer type

This section defines which type(s) of customers this particular vehicle type is active for.

For example, in the screenshot above, both customer types (Business and Individual) can view this vehicle type in the apps and select it when creating an order.

Include customer

This section defines the customers you want this particular vehicle type to be active for.

For example, in the screenshot below, this vehicle type is active for only two customers: John Martin and Casian Restaurant.

If you want all your customers to access this vehicle type, select “All” in the empty box.

When you include customers, it means that this vehicle type is shown exclusively to those customers, while excluding others by default.

Exclude customer

This section defines the customers you want this particular vehicle type not to be active for.

For example, in the screenshot below, one of the customers is excluded from seeing this vehicle type in their applications.

If you want all your customers to access this vehicle type, leave this box empty.

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