Skip to main content
All CollectionsZoning
How to add a new zone

How to add a new zone

Learn how to create a new zone: define zone name, city, and status, draw boundaries on the map, and save changes for operational use.

Updated over a month ago

In this article, we discuss how to add a new zone.

Create a New Zone

Create a new zone by following the steps below:

  1. Go to the path below:

Admin Center → Zoning → New (button)


2. Provide the required information:

  • Name: Enter a zone name using only letters, numbers, and spaces (visible only in the Admin Center, hidden from customers), e.g., "Zone 1".

  • City Name: Provide the city name for your zone in the required City Name field (visible only in the Admin Center, hidden from customers). For a country-wide zone, use the capital (e.g., "Toronto")

  • Status: For the first Status field, you can indicate the current state of the zone. You have two options to choose from, and one of them must be selected:

    • Active: Selecting this option will make the zone immediately active after creation.

    • Deactivate: Choosing this option will result in the zone not being active right after creation. However, you will retain the ability to activate it at a later time.

  • Timezone: In the Timezone field, select the appropriate timezone for your chosen zone.


3. Draw your zone using the following instructions:

  1. Find Your Zone: Locate the designated area on the map. Use the Zoom In/Out controls in the upper-left corner or Ctrl + Mouse Wheel Scroll to zoom.

  2. Choose a Shape:

    • Polygon: Best for precise, multi-sided boundaries.

    • Rectangle: Ideal for simpler, less precise zones.​

  • Draw the Zone: Once you select a shape, your cursor changes to a +(sign), allowing you to outline the zone.

  • For Polygon Shapes:

    • Click to place vertices. The final click connects to the first to complete the shape.

    • Alternatively, use the Finish button after placing the last vertex.

    • If necessary, you can remove a vertex by clicking the Delete Last Point button or clicking Cancel to clear the shape.

    • Tip: Limit the number of dots to 80-100 to avoid the “Zone not found” error.

  • For Rectangle Shapes:

    • Click and drag the mouse to draw the rectangle. If you're not satisfied, click Cancel to erase it.

3. Define the Zone Center

  • Click the Pin button and place the marker at the center of your zone.

Editing Shapes and Markers:

  • Use the Edit Layers tool on the left side of the map.

  • Click the tool, then drag points or the marker to adjust the shape.

  • Click Save to keep changes or Cancel to discard them.

Deleting Layers:

  • To remove layers, use the left-hand Delete Layers button. The cursor will change to a hand icon.

  • Click on a layer to delete it.

  • After removing layers, click Save to confirm changes or use Cancel to abort.

  • Click Clear All to delete all layers at once

Zones must have distinct borders without overlap, otherwise, you'll get an error. Existing zones are visible while drawing but can't be modified, use the Edit section for adjustments. The drawn zones are displayed in blue and red. Blue means the zone is active and red means it is inactive.

In drawing the shape of the zone, use as few points as possible. Fewer points make it easier to process and edit and reduce the likelihood of disruption.


Import zone from OpenStreetMap

For small areas like neighborhoods, instead of manually drawing a new zone, you can utilize the import button next to the submit button at the top. This feature enables you to quickly add predefined zone data.

Use this feature only for small areas like neighborhoods, not for cities or countries.


Steps to Import a Zone:

  • Search for OpenStreetMap on Google and open the website.

  • Use the search bar to find your desired area (e.g., city, neighborhood).

  • Ensure the area boundaries are selected on the map, as shown in the image below.

  • Copy the OpenStreetMap URL and paste it into the OSM URL field.

  • Finally, click on Add button and wait until the zone is fully imported.


4. To finalize the process of creating a zone, click the Submit button to register all zone information.

Did this answer your question?