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Bulk Import Orders
Bulk Import Orders

Bulk import orders via CSV in the dispatcher or web portal. Learn required fields, formats, boolean values, and use sample templates.

Updated this week

In Onro, orders can be imported in bulk through the CSV samples available in the dispatcher and web app. In this article, we discuss the fundamentals of bulk import, enabling you to import large numbers of orders with just a few clicks.

To bulk import orders, you must complete the template for that order type. Certain required fields must be filled in to complete the template. You can also use your file if it contains the required column names from our templates.

  • Row (on-demand order type)

  • Customer Phone Number (dispatcher)

  • Pickup Address

  • Dropoff Address / Delivery Address

  • Payment Method

  • Payment Side

Other columns that are not required and are left empty or can be deleted from the sheet.

If you leave the COD cell empty for each order, it means that the COD of that order is 0 or there is no COD for that order.

Boolean cells are filled with “yes” or “no.” if you want them to be active put “yes” and if you don’t want to use them put “no” or leave the cell empty (You can also delete the column). The list of the boolean columns is:

  • Is Scheduled

  • Pickup Now

  • Draft

The “payment method” should be filled in with “cash” or “wallet” based on the method by which the order is going to be paid.

The “payment side” should be filled in with “sender” or “receiver” based on the payment side of the order. If the payment method is “wallet,” the “payment side” should be “sender.”

The date and time format should follow this pattern: YYYY-MM-DD HH:MM

Example: 2024-11-06 11:30

Dispatcher Bulk Import

A template for each order type can be downloaded and filled in to import orders in bulk from the dispatcher.

Dispatcher Samples

Customer Portal Bulk Import

A template for each order type can be downloaded and filled in to import orders in bulk from the customer web portal.

Customer Portal Samples

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