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How to manage payment methods for a service

Discover how to configure payment methods, enable cash payments at pickup and dropoff, manage wallets, and integrate credit cards via Stripe

Updated over a month ago

In the Onro system, there are some ways for the customers to pay for the orders. You can manage the options through the admin center:

Admin center → Service → Delivery Method → New record / Edit → Service settings

In this window, you can enable or disable specific payment methods for the selected service. These settings determine which payment options will be available to the order creator when placing an order via the mobile app, web app, or dispatcher panel.

Is surcharge active

When this option is enabled, a surcharge fee can be added to the order total.
This can be used to cover additional costs such as special handling, service fees, or location-based charges.

Is cash by sender active

When this option is enabled, the sender can pay in cash at the pickup location. This activates the cash payment method specifically for senders.

Enable receiver cash

When this option is enabled, the receiver customers can pay in cash at the drop-off location. This activates the cash payment method specifically for receivers.

Is COD active

To learn about COD, check our other article where we explained it completely.

Wallet

Wallet as a payment method remains permanently active and cannot be disabled within the system. Customers have the ability to increase their wallet balance using payment gateways. When this payment method is chosen, the price of orders will be deducted from their wallet.

For further details on the wallet mechanism, refer to our other article available here.

By enabling all the options detailed here, customers can view and select payment methods in the mobile and web applications, as depicted below:

Add credit cards

In the customer application, the customers can add credit cards and utilize them as a payment method.

Once added to the application, the credit card will be saved and available for use in future orders.

To add credit cards, follow this path:

Customer mobile/web application → Profile tab → Payment methods

Integration with the Stripe payment gateway ensures that "Pay by card" remains consistently available as a payment method.

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