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How to configure webhooks

Learn how to add new webhooks: receive real-time updates for all orders or specific customers and manage multiple endpoints efficiently.

Webhooks are used for real-time connections that streamline data exchange and enhance automation.

Webhooks can be dispatched for all orders or exclusively for orders of specific customers. To receive updates via webhooks, you need to create an automated message in the communication service on the Admin Dashboard.

Adding a new webhook

To include a new webhook, proceed as follows:

Admin Center →  Settings → Communication → Webhook → New (button) 

Recipient: Two options are available.

  1. Custom: Opt for this option to receive all orders within the system for all customers.

  2. Business customer: Choose this if you wish to receive webhook calls for a specific customer; after selecting this, proceed to choose the customer.

It's possible to append multiple endpoints to a single webhook.


Receiving information

For comprehensive insights on receiving webhook calls and decoding procedures, kindly refer to the API documentation available here.

Having trouble receiving webhook messages? Click here to learn how to troubleshoot webhooks.

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