Changing the driver’s wallet balance manually
You can change the driver's wallet balance by creating a new transaction in the Admin Center.
To do so, follow the path below:
Admin Center → Drivers → List → Select a driver → Action → Wallet tab → New record
In the opened window, you'll see the following dialog and we'll go through each part here.
Amount: In this field, enter the transaction amount.
Source: This field specifies the transaction source. It may indicate COD (Cash on Delivery) or Support. If it's not a COD, the support should be chosen.
Type: This field specifies the type of transaction. It may indicate creditor or debtor. If you want to increase the balance, you must select the type of creditor. You must choose the debtor if you intend to reduce.
Description: This field appears in the application and in the admin dashboard to describe the transaction.
Note: The type of transactions registered by the admin dashboard is support transactions.
If the software supports more than one language, you must describe each field in all of them.
Examples
Increasing the driver's balance by $5
Decreasing the driver's balance by $15
Managing the driver's wallet in the driver application
You can locate the wallet in the main menu of the driver application. Your drivers can click on the wallet to increase the balance using a payment gateway.
The driver's wallet transaction list is found in the wallet section of the menu, under Transactions.
Set a Maximum Driver Wallet Top-Up Limit
You can set a maximum wallet balance amount to limit how much a driver can add to their wallet.
To do so, navigate to the path below and insert your business's desired amount in the Maximum top-up balance field to be the limit for your drivers' wallets.
Admin Center -> Settings -> Drivers -> Working Type -> Edit -> Maximum top-up balance
If your driver decides to top-up their wallet when exceeding the set limit, they will recieve an error in the app.
