In this article, we explain how to set up Gmail as your email service for sending emails through our platform.
To do so, follow the steps below:
Step 1: Turn On 2-Step Verification
Go to Google Account Settings.
From the left menu, select Security and sign-in.
Click on 2-Step Verification from the options.
Follow the prompts to turn it on. You may need to verify using your phone or another device (at least 2 methods should be enabled)
Go back to the Security and refresh the page, you should see the on status under the 2-Step Verification option
Step 2: Create an App Password
Access the App Passwords page by clicking on this link.
Sign in again if prompted.
Type a name for the app, and click Create.
Copy the 16-character password shown on the screen.
Important: This password will only be shown once. Keep it somewhere safe.
Step 3: Admin Center Configurations
Navigate to the path below:
Admin Center → Settings → Integration → Email
On the email page, click Add in the top-right corner, then select Gmail from the list.
Enter the required information:
Enter a name for this integration (your Gmail name would be a good option).
Enter the email address in the “User” field.
Paste the generated password from the previous step in the “Password” field.
To set the sender name (display name) for your emails, enter your company name and your email address in the “From” field in this format:
YourCompanyName <[email protected]>
Click on the “Save Changes” button.
To confirm that your integration was successful, enter your email address in the Test it field, click Send, and then check your inbox to see if you receive the test email.
You can also check the logs to confirm whether the email was sent. Refer to this article for instructions.


