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How to edit/delete/deactivate a driver
How to edit/delete/deactivate a driver
Updated this week

In this article, we will walk you through how to edit, delete, and deactivate a driver.

Editing a driver

To modify a driver's information, navigate to the following path.

Admin Center → Drivers → List → Driver Info → Edit

Once you've made the necessary changes to the driver's information, simply submit the modifications.

Deleting a driver

If you need to remove a driver's account, go to the following path.

Admin Center → Drivers → List → Driver Info

On this page, you will find the "Delete" button. However, please note that there are specific conditions that must be met to delete a driver:

  1. No active orders are associated with the driver.

  2. The driver's balance should be 0.

Only when these conditions are fulfilled the driver can be deleted.

Remember that the driver's order history will remain intact.

Deactivating a driver

Should you wish to deactivate a driver's account, navigate to the following path.

Admin Center → Drivers → List → Driver Info → Edit

Within the "Authorization" tab, uncheck one of the following options:

  • Authorization status.

  • Is registration complete.

If either of these fields is unchecked, the driver will not be able to go online or receive new orders.

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