You can manage and monitor drivers in two different components. Dispatcher panel and Admin dashboard.
Admin Dashboard
Drivers' List
Enter the Drivers menu to view and filter drivers.
The fields below can be used to filter the list of drivers.
Name
Username
Phone
Registration source
Authorization status
Zone
Vehicle type
Balance
Blocked balance
Driver's Information
Go to the Driver Details page to see a driver's performance. We'll go over each tab individually in the sections below.
Base Info
This page shows basic information about the driver. You may access the driver information editing section by clicking the Edit button.
Orders
This tab contains a list of all driver orders. Filters can be applied to orders. It can also be exported in a variety of formats.
Wallet
This tab contains a list of driver transactions and the ability to manage the driver’s wallet. Filters can be applied to transactions.
Photos
This tab is where you can view and manage the driver’s photos.
Location
This tab displays the driver's current location. The location will not be shown if the driver is offline.
Statistics
This page displays information about the driver's performance. With the date filter, you can see the following.
Acceptance Rate: The driver's acceptance rate indicates how many of the orders delivered to him were accepted.
Success Rate: The success rate is the percentage of successful orders that the driver has completed.
All Assigned: The total number of orders assigned to the driver.
All For You: The number of orders sent to the driver in the For-You tab.
All Successful: The total number of orders that have been completed.
Customer Canceled: The number of orders that the customer canceled.
Drivers Cancelled: The number of orders that the driver has canceled.
Rate: The average driver rate is based on the customer's recorded rates for the driver.
The Total Cost Of Orders: Orders' total cost
Income: Total earnings of all orders
Commission: The total fee paid by the driver to the company is referred to as the commission.
Kilometer: The driver's path is measured in kilometers.
Monitoring Drivers
Go to the monitoring menu to see online drivers on the map. A list of all online drivers appears on the map after 5 seconds.
Dispatcher
On the dispatcher's interface, you can view the list of online/offline drivers both on the map and in the list format. Additionally, you have the capability to review the order list and related information for each driver.
By selecting a driver from the map, you can access their profile and obtain further details.