In this article, we will discuss the configuration of the dispatching algorithm.
When an order is ready for dispatch to drivers, several settings are taken into consideration simultaneously. One of these settings is the "number of candidate drivers." If it's configured as 1, each time the order is set for dispatch (dispatch round), a single driver will be chosen.
If you have 10 drivers available online and intend to offer the order to all of them at the same time, you must adjust this parameter to 10.
The order will be simultaneously offered to all eligible drivers, and the driver who accepts first will be assigned to the order.
Configuring the "number of candidate drivers"
To configure this parameter, navigate to the following path.
Admin Center → Settings → Dispatching (Tab) → Orders (section)
You will find the "number of candidate drivers" field, which needs to be appropriately configured for this purpose.
This is not a one-time offer. It depends on another parameter called "Max order offer driver," which determines how many times a single order should be offered to a drive