To learn about POD, visit our other article and read it.
To enable/require POD, go to the admin center and follow the path below:
Admin Center → Services → Action / New Record → Service setting tab
Enabled POD
If this field is enabled, proof of delivery is enabled for all orders related to this service, and the driver can see the proof of delivery features in the driver application when completing the order. The photo below shows the driver application, which, if POD is enabled, displays the “Complete” button for each dropoff (the blue button.)
Is POD description required
On the POD page in the driver application, it is possible for the driver to write down a note. The value of the "Is POD description required" field can determine whether writing this note by the driver is mandatory or optional. If this field is enabled, writing this note will be mandatory for the driver, and he/she will not be able to complete the POD process without writing a note. In the following images of the Driver Application,the right image shows the POD page when the "Is POD description required" field becomes disabled, and the left image shows the POD page when this field becomes enabled.
Is POD photo required
One of the things a driver can do to provide proof of delivery on the POD page in the driver application is to take a photo. Taking a photo using the "Is POD photo required" field can be mandatory for the driver. If this field is enabled, the driver will not be able to complete the POD until he/she has taken a photo. In the following images of the driver application, the right image shows the POD page when the "Is POD photo required" field becomes disabled, and the left image shows the POD page when this field is enabled.
Is POD signature required
The signature, like notes and photos, is one of the methods of proof of delivery, which is on the POD page of the driver app. If the "Is POD signature required" field is active, it is mandatory for the driver to obtain a signature during the POD process. In the following images of the driver application, the right image shows the POD page when the "Is POD signature required" field becomes disabled, and the left image shows the POD page when this field becomes enabled.
