Service
Service management
14 articles
How to force drivers to take pictures at the pickup stepLearn to require drivers to take a photo at the pickup for additional order documentation in Admin Center, Services section.
How to enable cash on delivery and set the maximum amount for a serviceUnderstand how to enable Cash on Delivery (COD), let customers specify an amount, and set a maximum COD limit for services.
How to manage payment methods for a serviceDiscover how to configure payment methods, enable cash payments at pickup and dropoff, manage wallets, and integrate credit cards via Stripe
How to disable/enable a serviceLearn to enable/disable services in the admin dashboard. Toggling 'Is active' controls if services appear in customer apps.
How to filter services for customersManage service visibility by setting customer types and using include/exclude filters in the Admin Center to control who sees each service.
How to enable a service in some zone(s)Learn how to set which zones a service is active in by unchecking “all” and selecting specific zones in the admin center.
How to enable a service only for a team (group of drivers)Learn how to assign services to specific driver teams in the Admin Center so drivers receive only orders configured for their team in their zone.
How to enable/disable/require pickup and dropoff fieldsManage pickup/drop off address details in the Admin Center to require or enable customers to provide more information when placing an order.
How to add a new serviceLearn how to create a new service in the admin center by setting service info, driver assignment model, zones, scheduling, POD, and more.
How to add service optionsLearn how to enhance services with additional options. Add list, yes/no, or input options, allowing customers to customize their orders.
How to enable/require proof of delivery for a serviceLearn to enable and configure Proof of Delivery (POD) in the Admin Center. Set mandatory notes, photos, or signatures in the driver app.
What is POD?Learn about Proof of Delivery (POD) using signatures, photos, or notes to confirm deliveries, ensuring secure and efficient order completion
How to add vehicle types to a serviceSelect vehicle types for service in the Admin Center, enabling customers to choose their preferred vehicle when creating an on-demand order.
How to edit/delete a serviceLearn how to manage your services in the Admin Center with step-by-step instructions on editing settings or deleting a service safely.