POD, which stands for proof of delivery, is a method used to establish the fact that a recipient received goods sent by a sender. POD is an essential part of the last-mile delivery industry. While the use of paper in traditional methods was common, today technology is employed for POD. The Onro software uses E-POD (electronic proof of delivery), making the proof of delivery easier. In this method, there is no need to keep physical documents because the information is stored in the order data as soon as the driver completes it. Additionally, POD information can be displayed to the customer in real-time.

Obtaining a customer's signature is commonly used as a method of POD. However, in addition to the signature, it is also possible to take a photo or write a note:

Signatures have typically been a common method of authentication and are also used in the POD process. The signature is captured through the driver application, and the signer is the recipient of the order.

It is possible to capture a photo as part of the POD process. Depending on your strategy for performing the POD, the photo can be taken with the recipient alongside the package or solely of the package or the Dropoff environment, etc. Capturing the photo is done within the driver application.

Given that the driver may need to write a description for POD or dropoff, this option is available in the driver application.

POD is considered a part of each dropoff's information in the on-demand workflow, which means that every dropoff has its own POD process. Additionally, the POD process is optional, and dropoffs can be completed without it. POD is not a status of an order; it's an independent process embedded in the dropoff data that can be completed between the "Picked up" and "Done" statuses."