Proof of Pickup (POP) is an essential process for verifying that a package has been successfully collected by the driver. It helps ensure accountability, transparency, and accuracy in the delivery process. POP can be captured through various methods, including obtaining digital signatures, taking photos, scanning a barcode, or adding brief notes via the driver app. By requiring POP, businesses can maintain a reliable record of package pickups and minimize disputes.

A signature is one of the most reliable forms of Proof of Pickup. It confirms that the sender—or an authorized representative—has handed over the package to the driver. Using the Driver App, drivers can collect the sender's signature digitally at the time of pickup, providing clear, trackable confirmation that the item was received and dispatched correctly.

Drivers can capture and upload one or more photos at the time of pickup. This visual confirmation supports transparency and can be used for record-keeping or dispute resolution.

At pickup, drivers can scan the barcode on the package using the Driver App.

In some cases, additional context may be needed. The Driver App allows drivers to write brief notes during the pickup, for example, noting who handed off the package, any special conditions, or packaging concerns. These notes are saved with the POP record.