We provide a free app that you and your team can use in hubs and warehouses. It allows them to scan packages easily and update their status, helping to keep an accurate record of all shipments.
You can download the app using the links below. It's available for both Android and iOS devices.
Install the app: 👇
Dispatcher App Android
Dispatcher App iOS
Sign in to the app
You will need the following information to log in:
Domain: Enter your REST domain address, which starts with the api or rest subdomain, followed by your main domain address.
For example: api.onro.io or rest.onro.io
If you already have access to the Dispatcher or Admin Center, you can use the same username and password to log in. Just make sure your account also has access to the Scanner.
Username: Enter the username here. If the management console user hasn’t been registered yet, they should be added through the Admin Center.
The user must also have access to the scanner to use the app.Password: Enter the password of the user here.
How to use the app
When you sign in to the app, you will see these options. Each one serves a different purpose:
Note: You need to scan the shipment label barcode for each package to update its status.
Inbound scan:
Inbound scanning is the process of scanning packages when they arrive at a hub or warehouse. It updates the package status in the system to "At Warehouse", showing that it has been received and is ready for the next step in the delivery process.
By scanning, the order’s status will be updated automatically.
Confirm Order:
For newly placed orders that are in Draft status, scanning with this option updates the order status to “Confirmed.”
Return Package:
Scanning with this option updates the package status to “For Return,” indicating that it is going to be sent back to the sender.
Deliver Order:
Scanning with this option updates the order status to “Delivered,” indicating that the package has reached the customer and been delivered successfully.
Package Details:
Use this option to view the information of the package, including its history events and other related details.