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How to update P&D order status
How to update P&D order status
Updated this week

In the P&D order type, admin users can change the status of one or multiple orders at the same time.

To do this, navigate to the management console and follow the path below:

Admin center → Orders tab → Select orders → Edit status

In the window that opens, you can choose the new status for your orders.

For some statuses, you need to select a route and assign orders to that route.

Statuses:

  • Pickup Routed

  • Ready For Pickup

  • Picked Up

  • Delivery Routed

  • Ready For Delivery

  • Out For Delivery

  • Delivered

  • Not Delivered

  • Pickup Failed

For some statuses, you need to select an assigned route, because the driver should be specified for those statuses.

Statuses require an assigned route (with a driver):

  • Ready For Pickup

  • Picked Up

  • Ready For Delivery

  • Out For Delivery

  • Delivered

Statuses require an unassigned route:

  • Pickup Routed

  • Delivery Routed

  • Not Delivered

  • Pickup Failed

You can create a new route and assign it to a driver, or select an existing route, as long as the route is not completed (route status ≠ done).

To learn how to add a new route, click the “Add route” button and read the article below for more details:

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