In the P&D order type, all orders are added to routes to be completed. Sometimes, the route of an order needs to be changed, or an incorrect order is added to a route by mistake.
If you need to change an order’s route, follow these steps:
Dispatcher → Orders tab → Select the order → Edit status
In the opened window, you can select one of the statuses for the order that requires a route. After selecting the status, you can choose another route for the order or even create a new route and assign it to your order.
To learn more about these statuses, read our other article:
To create a new route, follow the instructions in our other article: