Route
Creating and managing routes
14 articles
How to assign a route to a driverTo assign an unassigned route, update its status to "Assigned," "Started," or "Done," then assign a driver through the Management Console.
How to change an order's routeDiscover how to update an order’s route, choose the appropriate status, and assign it to a new or existing route via the Dispatcher panel.
How to change the driver of a routeFind out how to change a route driver for "Assigned," "Started," or "Done" statuses, and ensure order transactions are transferred correctly
How to change the status of a routeManage route statuses in P&D orders, update statuses via Dispatcher, assign drivers, and handle status transitions effectively.
How to delete an order from a routeLearn how to remove an order from a route in the P&D order type by changing its status to one that doesn't require a route.
How to complete a routeComplete routes via the driver app (after order completion) or dispatcher panel (manually set the status to "Done").
How to create a new routeIn P&D order type, create routes via Dispatcher: add orders, assign drivers, and optimize routes.
How to inbound scan in the hub (At the warehouse)Set up the dispatcher app for inbound scanning at your warehouse. Parcels are scanned, marked as "At Warehouse," and sorted for routing.
How to load deliveriesIn the P&D order type, drivers can scan load deliveries before starting routes. The load option (No, Optional, or Forced) is set per route.
How to scan orders at the pickup by the driver appDrivers can scan parcel barcodes for pickup. Scanning updates the order status to "Picked Up," allowing them to proceed to the next stop.
How to enable the routes tab in the driver appEnable or disable the Routes tab in the driver app via Admin Dashboard by editing the working type settings.
Route optimization mechanismroute optimization automatically arranges orders to create the shortest, most efficient route and offers it to the driver.
How to manage routesLearn how to create, optimize, assign, and manage routes for efficient pickup and delivery, ensuring timely order completion.
How to add orders to a routeLearn how to add orders to a route in P&D by updating their status and assigning them to a driver or an unassigned route.