Operation Setup
Configuring Services, Vehicle Types, Delivery Methods & Zones
20 articles
Services
Adding Services and Managing Service Settings
How to add a new serviceLearn how to create a new service in the admin center by setting service info, driver assignment model, zones, delivery methods, and more.
How to edit/delete a serviceLearn how to manage your services in the Admin Center with step-by-step instructions on editing settings or deleting a service safely.
How to filter services for customersManage service visibility by setting customer types and using include/exclude filters in the Admin Center to control who sees each service.
How to disable/enable a serviceLearn to enable/disable services in the admin dashboard. Toggling 'Is active' controls if services appear in customer apps.
How to enable a service in some zone(s)Learn how to set which zones a service is active in by unchecking “all” and selecting specific zones in the admin center.
How to enable a service only for a team (group of drivers)Learn how to assign services to specific driver teams, so drivers receive only orders configured for their team in their zone
How to add service optionsLearn how to enhance services with additional options. Add list, yes/no, or input options, allowing customers to customize their orders.
How to add vehicle types to a serviceSelect vehicle types for service in the Admin Center, enabling customers to choose their preferred vehicle when creating an on-demand order.
Service Settings Changes
How to force drivers to take pictures at the pickup stepLearn to require drivers to take a photo at the pickup for additional order documentation in Admin Center, Services section.
Vehicle Types
Adding & Managing Vehicle Types
How to create a new vehicle typeDefine new vehicle types with settings like priority, search radius, zones, and services.
How to edit/delete a vehicle typeEdit or delete vehicle types in the admin dashboard. Changes apply instantly, but deletion requires no active orders with that type
How to add vehicle type optionsVehicle options are extra services like 'Helper' that customers can select. Add list or yes/no options in the admin center for flexibility.
How to disable/enable a vehicle typeEnable or disable vehicle types in the admin center to control availability in customer apps for assigned services.
How to enable a vehicle type in some zone(s)Manage vehicle availability by assigning specific zones in the admin center. Uncheck "All" and select desired zones for each vehicle type.
How to filter vehicle types for customersControl which customers can see specific vehicle types in the admin center. Set access by customer type, include/exclude lists, or allow all
Zones
Managing Your Operation Zoning
How zoning worksDefine geographical service areas (zones), assign drivers, set pricing, and manage operations through zone creation/editing.
How to add a new zoneLearn how to create a new zone: define zone name, city, and status, draw boundaries on the map, and save changes for operational use.
How to edit a zoneLearn how to edit an existing zone: adjust size by dragging pins, delete layers, and save changes to update the zone's boundaries.
How to replace the default zone with a new zoneLearn how to replace your current default zone with a new one.