Onro

Managing Invoices, Wallets, Customer & Driver Transactions, & Promotions

Finance & Accounting 

Learn invoicing fundamentals: enable customer invoicing, set billing cycles & charges, and manage invoice details & statuses.

How invoicing works

Learn how to manage invoices, including accessing, filtering, updating statuses, and downloading them for your business customers.

How to manage invoices

Create and send invoices manually by selecting a customer, setting the date range, and notifying them via email.

How to manually create a new invoice

Learn how to manually mark a customer's invoice as paid after the customer has completed payment by updating its status in the admin center.

How to mark an invoice as paid

Easily add extra fees (like management fees) to invoices through its settings, and they’ll appear in the customer’s invoice after generation.

How to include additional charges in invoices

Learn the difference between receipts (order details) and invoices (regular billing) for business customers, plus examples of both.

The difference between an invoice and a receipt

Discover how you can enable invoicing as a payment method for your customers in the Admin Center.

How to enable invoicing for a customer

Creating & Configuring Invoice Settings, Enabling & Manually Sending Invoices

Invoicing

Manage driver transactions via the Wallet tab in Admin Center. Add, filter, and adjust balances with source, type, and description details.

Monitoring and Managing Driver Wallet Transactions

When drivers collect cash (e.g., COD), it's deducted from their wallet. After repayment, a creditor transaction updates their balance in the Admin Center.

How to collect cash from drivers

Manually adjust a customer’s wallet balance from the Admin Center by adding a new transaction as a creditor (increase) or debtor (decrease).

How to add/deduct balance to the customer's wallet

Manually adjust a driver’s wallet balance in the Admin Center by adding a creditor (increase) or debtor (decrease) transaction.

How to add/deduct balance to the driver's wallet

Learn about different wallet transactions for drivers and customers, including payments, orders, commissions, withdrawals, and promotions.

Types of driver and customer transactions

Managing Customer & Driver Wallets & Transactions

Transactions & Wallets

Learn how to reconcile the COD with your customers in the system.

How to Settle COD with Customers

Learn how to reconcile COD payments with your drivers in the system.

How to Settle COD with Drivers

Learn about COD management and its life cycle in Onro.

How Cash on Delivery (COD) Works in Onro

Cash on Delivery (COD)

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Update your plan, payment method, and invoices.

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