Customization & Settings
Branding, Data, Support Tools & App Publishing
19 articles
Branding & Appearance
Setup Branding Configurations
How to change the service column layout in the customer appsCustomize how your services appear in the app by setting a 1 or 2 column layout in the Customer Apps Config under Native Apps settings.
How to manage languagesManage software languages, set a default, and apply changes across all platforms. Request new languages if needed.
How to change the currency of the systemBased on your region, change the system currency in the Admin Center, and it will update across all apps and panels.
How to round up the order price to a specific accuracy
How to change the system's date or time formatDiscover how to update the date and time format across all your apps and panels for a consistent and personalized experience.
How to update branding settingsIn the Settings, you have the option to fully customize your branding, including logos, banners, colors, icons, and other visual elements
How to set your social media linksAdd social media links in the Admin Center to display icons on the "About Us" page in driver and customer apps.
Data Managements
Setup & Manage Tags & Custom Fields
How to configure custom fieldsLearn how to create and manage extra fields in different parts of the software including the customer, driver or even the orders with any format.
How to manage tagsLearn to create, update, and delete tags in the system.
How to use tags in the systemLearn how to use tags to control which customers can access specific services and vehicle types, and to apply special pricing to selected customers efficiently.
Support Tools
Support Management
How to Integrate with Copper CRMLearn how to connect with Copper to sync your customer data with your CRM.
How to Manage and Monitor Support RequestsManage, track, and respond to support requests from customers and drivers directly within the platform using built-in support tools.
How to manage chat quick messagesManage quick messages for faster customer-driver communication. Add, edit, and prioritize messages in the Admin dashboard.
General
General Settings
How to set the default working typeSet a default driver working type in Admin Center to ensure all drivers are assigned a type when they register, based on company settings.
How to set the default zone (location)Set the default zone in Admin Center to control location-based features, like the map view and default services in the customer app.
How to Configure Time Limits for Drivers to Accept or Reject an OrderLearn to set how long drivers have to accept/reject on-demand orders in the Driver App using the On-demand driver notifies timer setting.
How to manage cancellation reasonsManage driver and customer cancellation reasons in the Admin settings. Add, edit, or remove reasons as needed.
Configuring Security, Customer Whitelist, and Driver WhitelistDiscover how to grant access to the customer and driver apps in specific situations and understand how this process works.
How to Clear Your Browser CacheLearn how to clear your browser cache in Chrome, Firefox, Safari, and Opera to fix loading issues and see updated website content.