P&D Workflow
Managing the P&D Orders Flow
3 articles
How to update P&D order statusBulk update P&D order statuses in the dispatcher panel. Assign routes for specific statuses, create new routes, or use existing ones.
P&D workflow basicsP&D manages same/next-day deliveries, going through pickup, warehouse, and delivery stages with specific statuses and workflows for tracking
How to manage failed reasonsP&D order type handles delivery failures: track reasons, update statuses, and manage returns or retries (up to 3 attempts) via dispatcher.