Order Basics
Managing the Full Delivery Lifecycle
8 articles
Bulk Import OrdersBulk import orders using CSV templates. Fill required fields, follow format rules, and simplify large order imports in dispatcher or web app
How to edit order detailsEdit order prices, driver earnings, and addresses in the dispatcher panel. Update details, save changes, and recalculate prices.
Shipment Labels for OrdersLearn how to access, customize, and manage shipment labels, including order details, customer info, and pickup/dropoff addresses.
Order types and statusesUnderstand order types, workflows, statuses, and how to manage On-demand, P&D, Pickup only, and Delivery only orders effectively.
How to export the order listExport order lists for analysis via Admin Dashboard. Filter data, select columns, and export in CSV format.
How to monitor ordersTrack and manage orders in real-time by categorizing them based on their status, including delayed, canceled, or completed orders.
How to change the maximum dropoff number for a multi-dropoff orderLearn how to set the maximum dropoff limit for a multi dropoff order.
How to Update an On-Demand Order StatusGuide on manually updating the status of on-demand orders through the Dispatcher Panel.